The Yellow Mustard (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, place an order, or interact with us through third-party delivery platforms.
1. Information We Collect
We collect the following types of personal and non-personal information:
a. Personal Information
When you place an order or contact us, we may collect:
- Name
- Phone number
- Email address
- Delivery address
- Payment details (processed via secure third-party gateways)
b. Usage Data
When you use our website or digital platforms, we may collect:
- IP address
- Device type
- Browser type
- Time spent on site
- Pages visited
- Cookies (for analytics and session management)
2. How We Use Your Information
We use the collected data to:
- Fulfill your food orders and provide delivery updates
- Process payments securely
- Respond to customer service requests
- Improve our website, services, and user experience
- Send promotional messages or offers (only if you opt-in)
- Comply with legal obligations
3. Third-Party Services
We may share limited data with trusted third-party services such as:
- Delivery Platforms: Zomato, Swiggy
- Payment Gateways: For processing online payments securely
- Analytics Providers: (e.g., Google Analytics) to analyze usage trends
We do not sell, rent, or trade your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure.
However, no digital platform is completely secure. You use our services at your own risk, and we encourage you to take precautions (e.g., don’t share OTPs or passwords).
5. Cookies Policy
We use cookies to:
- Maintain user sessions
- Remember preferences
- Analyze site traffic
You can manage or disable cookies in your browser settings. However, doing so may affect your user experience.
6. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt-out of marketing communication
- Withdraw consent for data processing
For any of the above requests, please email us at [Insert Email Address].
7. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect data from minors.
8. Retention of Information
We retain your data for as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal or regulatory requirements
- Resolve disputes
9. Updates to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new effective date.
10. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, contact us at:
📍 Address: Shop 14, Ground Floor, Shivashakti Society, A S Marg, near Ganesh Mandir, Panchkutir Ganesh Nagar, Powai, Mumbai, Maharashtra 400076